The COVID-19 pandemic created a sudden surge in demand for telemedicine, and healthcare providers scrambled to treat and monitor patients in safer, more accessible ways. After nearly two years of adoption and innovation, the data is in.

There are many impacts on doctors around payment levels, technology, and security that actually have some consideration in implementing virtual care such as telemedicine.

Chronic care management (CCM) services are typically non-face-to-face services provided to Medicare beneficiaries who have multiple chronic conditions expected to last at least 12 months, or until the death of the patient. The Centers for Medicare & Medicaid Services (CMS) recognizes that CCM is a critical component of primary care that promotes better health and reduces overall health care costs.